Privacy Policy

1. Introduction

FameSign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management and growth services platform.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Social media account information and content
• Communication preferences and customer support interactions

2.2 Usage Information

• Platform usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies
• Performance metrics and user behavior patterns

2.3 Content Information

• Social media posts, images, and videos you create or manage
• Campaign data and performance analytics
• User-generated content and feedback
• Third-party integrations and API data

3. How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about our services and updates
• Personalize your experience and content recommendations
• Analyze usage patterns and optimize platform performance
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms
• Conduct research and development for new features

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, analytics, and customer support services.

4.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response and breach notification procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing for marketing purposes
• Withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform may integrate with third-party services and social media platforms. These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: